At WWCIC, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure, and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practices should be sent by email to:
Who are we?
Western Ward Community Interest Company (WWCIC) is a community-led organisation and everyone involved is a volunteer.
How do we collect information from you?
We obtain information about you in the following ways:
· Through our contact form on the website
· Information you provide to us at our events
What type of information is collected from you?
· The personal information we collect, store, and use might include:
· your name and contact details (including postal address, email address and telephone number);
· information as to whether you are a UK taxpayer so we can claim gift aid;
Data protection laws recognise certain categories of personal information as sensitive and therefore require greater protection, for example, information about your health, ethnicity, and religion.
We do not usually collect sensitive data about you.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
· providing you with the services, products, or information you asked for.
· carrying out our obligations under any contracts entered into between you and us;
· keeping a record of your relationship with us;
· dealing with entries into a competition;
· seeking your views or comments on the services we provide;
· notifying you of changes to our services;
· sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, fundraising appeals and activities and promotions of goods and services; and
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfill our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).
We review our retention periods on a regular basis.
Who has access to your information?
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
Lawful Processing
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Legitimate Interest
Consent
Fundraising and Marketing Communications
We may use your contact details to provide you with information about the vital work we do, our fundraising appeals, and opportunities to support us if we think it may be of interest to you.
Email/text/Phone
We will only send you fundraising communications by email, text, and telephone if you have explicitly provided your prior consent. Please let us know if you no longer wish to receive this information.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information
you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Keeping your information up to date
We take reasonable steps to ensure your information is accurate and up to date.
We really appreciate it if you let us know when your contact details change.
Use of ‘cookies’
Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a more personalised service when you browse our website and improves our services.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the privacy policy of that third-party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Vulnerable circumstances
We are committed to protecting vulnerable supporters, customers, and volunteers, and appreciate that additional care may be needed when we use their personal information. In recognition of this, we observe good practice guidelines in our interactions with vulnerable people.
Changes to this policy
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.
Review of this Policy
We keep this policy under regular review. This policy was last updated in March 2024